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Here's What Our Customers Are Saying! "Seven years ago, I installed Brock Dock planking on my new floating dock -- the first of it's kind on the coast of Eastern North Carolina. Six major coastal storms later, the dock has suffered zero damage and still looks new. For comparison, consider that this was the only private dock for miles in either direction which was still functional after Hurricane Fran came through in 1996. Attractive in appearance, the deck is cool on the hottest July day and has no exposed fasteners to worry about. A periodic rinse with water is all that is needed to remove any dust or residue from our duck, heron or egret friends." Bob Moore
"I have customers who are asking for vinyl. With Brock Deck Systems, I can give them a solution. I feel comfortable building with their products because Brock Deck Systems is the original, top-quality vinyl decking and railing." Mark Morley
"Brock Deck Systems has developed a unique deck and railing approach that takes the headache out of building with vinyl. The benefits and a great warranty are easy to sell to the customer. That's why they're the original, top-quality vinyl decking!" Bill Taylor
"Vinyl has taken over the siding market and much of the window market. It's going to take over the decking market because more people want low maintenance. We discovered Brock Deck years ago in our search for a maintenance-free vinyl floating dock that would stand up to marine saltwater environments. Brock Deck did. Because of that we started selling Brock decks. My advice to any contractor is to watch market trends and check out innovative products closely. That's been crucial to our company's success. A contractor who just keeps doing the same old thing is a dinosaur." Greg Peterson
"We pride ourselves on selling a totally trimmed out vinyl product that has no wood showing. One of the major plusses with Brock Deck is that they offer all the trim and accessories to finish out the deck, the stairs and railings. Other vinyl companies don't. This is important for any remodeling company or builder who wants to stand out from the competition and command a higher profit margin by providing finished quality workmanship. Homeowners love the creative design and style options of Brock Deck as much as the fact that they don't have to use pressure washers and toxic chemicals every year to keep their deck looking good." Tom Wilson
"The more you learn about vinyl deck quality the more you appreciate Brock. It's engineered to mount the vinyl deck into an aluminum base, which eliminates the problems of vinyl-to-vinyl connections. The level of titanium dioxide incorporated in the vinyl makes the deck surface cooler to walk on. And the deck system is complete. It's not parts and pieces like some so there's no running to the hardware store to find something that will work. Because Brock Deck is top-of-the-line, the best way to sell it is to show customers a sample or a finished deck." Tom Smith
"No one can convince me that Brock Decks are high priced. High priced compared to what? Contractors know that lumber grades vary sharply in cost and quality. The same is true with vinyl decking. The bottom line is that you still get what you pay for. After seeing the vinyl products carried by the big boxes, contractors are amazed at the quality of Brock Deck. And Brock Deck is a complete system with all of the components needed to handle every situation. We've been installing Brock Decks for nine years. Homeowners love them and we've had no problems with callbacks." Duane Petty
"Homeowners are familiar with the shortcomings of a wood deck and that's what's driving sales of vinyl decks. We sell Brock Deck and Triple Crown Fence at home shows and people are buying low maintenance. The quality of Brock Deck sets it apart from wood and other vinyl decking. Our callback ratio is less than two percent and any callbacks we do get are minor. I buy Brock Deck for the quality, but also because I know the people and trust them to stand behind the product and provide the support we need. Nola Pyle
"Selling Brock Deck makes the contractor a hero. The finished product is so nice looking and it stays that way for years and years. We get compliments from clients, their relatives and their friends. You don't get that with a wood deck. A wood deck is just another wood deck that needs maintenance. As a contractor your reputation is based on the products you use. If there are any problems it comes back to you. It's important whenever you're selling a deck to think about your reputation and referrals. There are a lot of junk vinyl products out there but Brock Deck looks good and they stay that way. Greg Welch
"We sell Brock Deck on a lot of high-end homes but we've also put them on mobile homes. The target customer is anyone that understands value and wants low maintenance. We get half our leads at home shows and half from spec homes where we've worked with a builder to put up a deck or railings. Wives especially like the combination of the appearance and low maintenance. Brock Deck is fun to sell because you have so much confidence in the quality." Nancy Kaski
"Customers come in a range of budgets and needs. The first thing I ask a customer is whether they are making a five-year, 10-year or 15-year decision based on budget and maintenance requirements. Then I sell them the deck to match. I tell them that an all-wood deck with wood railings is an 'all maintenance' deck. A wood deck with a vinyl railing is a 'some maintenance' deck. A Brock vinyl deck with a vinyl railing is the 'no maintenance' deck. When the customer starts looking at all the positives and negatives the value of Brock Deck becomes apparent." Ed Rader
"One year after a wood deck is built it's already starting to look old and it's all downhill from there. The only advantage that wood has over vinyl is that it's cheaper - and wood isn't all that cheap anymore! Brock Deck is easy to install, and the finished product won't splinter, doesn't need maintenance, is cooler to walk on and looks sensational. Priced over the long-term, Brock Deck is cheaper than wood, and other vinyl decks don't hold a candle to Brock Deck in terms of quality." Ken Blackwell |
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